Eligible
Unworn, unwashed items in their original condition, with all tags attached, returned up to 30 days after delivery.


High tops with your club name and the season year printed across both uppers. Built for the stands, not the court.
Send the club name and year after you order. Buying for the group? Send all the sizes together and we match every pair.
Wipe the uppers with a damp cloth and mild soap, air dry away from direct heat. Do not machine wash.
Last updated: October 8, 2026

30 days to return or exchange, with free return shipping in the United States and the United Kingdom.
The key terms for US and UK orders.
| Term | Details |
|---|---|
| Return window | 30 days from the delivery date |
| What we accept | Defective items and non-defective items (change of mind and sizing) |
| Exchanges | Yes, direct exchanges are accepted |
| Return shipping | Free prepaid label for US and UK orders |
| Restocking fee | None |
| Refund processing | 2 business days after inspection (Mon–Fri, 9:00 AM – 5:00 PM MT) |
| Refund method | Back to your original PayPal payment (PayPal balance or the card used through PayPal) |
Free return shipping. We do not charge a return shipping fee for change-of-mind or sizing returns. This applies to both US and UK orders.
Even though every item is printed to order, you can return it if it does not fit or you change your mind. Ask for your return up to 30 days after delivery, and we send a prepaid label at no cost to you.
Unworn, unwashed items in their original condition, with all tags attached, returned up to 30 days after delivery.
Items worn, washed or damaged after delivery, items without proof of purchase, and requests made after the 30-day window.
Items that arrive damaged, misprinted or different from what you ordered are always eligible in the 30-day window.
Every item is made to order, so cancellation depends on production status.
| Order status | Can I cancel? | What happens |
|---|---|---|
| Not yet in production | Yes | Full refund to your original PayPal payment, processed in 2 business days |
| In production or shipped | No | You can return or exchange the item after delivery under this policy, with free return shipping |
To cancel, email support@chuckley.com with your order number and the word Cancel in the subject line. Production can start during the 2–5 business days processing window, so contact us as early as you can. We reply during business hours, Mon–Fri, 9:00 AM – 5:00 PM MT, and confirm the result by email.
Steps for each market.
US returns are sent with a free prepaid label. We do not charge a return shipping fee.
Write to support@chuckley.com with your order number and the reason for your return.
We email you a prepaid return label in 1 business day. Download and print it.
Pack the items securely, ideally in the original packaging, with all tags attached.
Drop the parcel at any USPS, UPS or FedEx location shown on your label.
We process your refund or exchange in 2 business days after inspection (Mon–Fri, 9:00 AM – 5:00 PM MT).
UK returns are shipped back to our return address in the United States. Return shipping is still free. We email you a prepaid label and we do not charge a return shipping fee.
Write to support@chuckley.com with your order number and the reason for your return.
We email you a prepaid international return label in 1 business day. The US return address is printed on the label.
Pack the items securely, ideally in the original packaging, with all tags attached.
Drop the parcel at the carrier location listed on your label. Transit back to the United States usually takes 5–10 business days.
We process your refund or exchange in 2 business days after inspection (Mon–Fri, 9:00 AM – 5:00 PM MT).
Your UK consumer rights are not affected. Nothing in this policy limits your statutory rights under UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. If you cancel a UK order under those regulations, we also refund the original standard delivery charge.
Write to support@chuckley.com with your order number and the item, size or color you want instead.
We email you a prepaid return label. Download and print it.
Send the item to the return address printed on your label.
We check the returned item when it arrives.
Your replacement is printed to order and ships in 2 business days after inspection. If the item you want cannot be produced, we issue a full refund.
| Stage | Timing |
|---|---|
| Return in transit | Depends on carrier, usually 3–5 business days in the US and 5–10 business days from the UK |
| Inspection and processing | 2 business days after we receive your return (Mon–Fri, 9:00 AM – 5:00 PM MT) |
| PayPal or card | An additional 3–5 business days, depending on PayPal and your bank |
Refunds go back to your original PayPal payment. If you paid with a card through PayPal Guest Checkout, the refund goes to that card. We email you when the refund is issued.
Return shipping is free for every eligible return. The original shipping fee ($4.95 US or £4.95 UK) is non-refundable, except when the item is defective or we sent the wrong item, or when UK law requires us to refund it.
Defective or wrong items: email us photos of the item and its label up to 30 days after delivery. We send a free replacement printed to order or a full refund, including the original shipping fee.
Please use only the label we send. Parcels sent to other addresses may be delayed or lost.
Email support@chuckley.com with your order number. We reply within 24 business hours, Mon–Fri, 9:00 AM – 5:00 PM MT.